3 to 5 business days
$5 Flat rate
Free for orders over $100
1 to 2 business days
$15 Flat rate
5 to 8 business days
$20 Flat rate
Free for orders over $200
2 to 3 business days
$40 Flat rate
Shipping Address Issues
uf’KOlur WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, misplaced, or incorrectly delivered shipments. If the address information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes. It is the customer's responsibility to provide the correct shipping address information. If you have NOT received a tracking number we can make any changes necessary.
Exchanges/Refunds
1. The products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.).
2. The products must be accompanied by the purchase receipt.
3. Products returned by the Customer must not have been damaged, used, worn or washed, but may be handled and inspected to determine their nature and characteristics. The soles of shoes must be perfectly intact. uf'KOlur strongly recommends that Customers try on uf'KOlur shoes on a particularly soft and smooth surface.
4. Labels and security tags must still be attached to the products.
5. Damaged goods being returned must be in the condition in which they were received by the Customer; the Customer must not attempt to modify, handle or repair them.
For additional inquiries or comments, please contact us through this form.
